User Experience Group

Terms of Reference

To consider matters affecting the experience of users of the Airport and, where appropriate, to make recommendations to the Committee.

To undertake visits for the purpose of better understanding the experience of Airport users; and

To share ideas and discuss best practice from other airports and organisations.

To liaise, as appropriate, with the Stansted Area Transport Forum.

To monitor appropriate performance strands of corporate responsibility at the airport.

For further information:

hello@stacc.info